ホーム > Begell Houseの著者、編集者及びレビュー者
Svetlana V. Pustova
National Aviation University, Kiev, Ukraine
Articles:
Call Center as Retrial Queueing System - Vol. 39 '2007 - Journal of Automation and Information Sciences
Determination of the Quantity of Call Center Agents - Vol. 40 '2008 - Journal of Automation and Information Sciences
Investigation of Distribution of Waiting Time in Queueing System with Dual Demands by the Method of Statistical Modeling - Vol. 43 '2011 - Journal of Automation and Information Sciences
Modeling of Retrial Queueing System GI/G/m/0/ /1/G by the Monte Carlo Method - Vol. 45 '2013 - Journal of Automation and Information Sciences